Frequently Asked Questions
Do you do offer tear outs?
Yes, for an additional fee we will tear out your current countertops. We do not, however, do any plumbing work.
What should I bring when I come in to browse stone options?
We recommend you bring as much information as you can! Dimensions of your countertop space are most important but we also encourage you to bring design drawings, paint samples, cabinet color and/or flooring options.
What is your lead time?
We template, fabricate and install within 3 weeks of deposit.
Do you have remnants? Are they cheaper?
We do carry a selection of remnants, but pricing is based on the type of material. Believe it or not, in some cases a remnant may not be a cheaper option.
What cleaning products should I use on my stone?
Check out our care and cleaning guide here.
Can I buy my sink and faucet here?
Do you repair countertops?
Do my old countertops need to be removed in order to template?
How do I prepare for installation?
How long does installation take?
There are many variables when it comes to an installation and each job is truly unique. Once your installers are onsite, they will be able to give you a better estimate of how long it will take them to complete your install.
Still have more questions?
We want to make sure you have all the information you need. If you have additional questions that we haven’t answered here, contact us and we’ll get back in touch with you as quickly as possible.